We’re here to help before and after you order.
Contact our team
Email sales@valenciatheaterseating.ae or use the contact form. For questions about an existing order, include your order number — and for any product issue, a photo or short video helps us resolve it faster.
Delivery
Every price includes VAT and curbside delivery to major areas across the UAE. Each product page shows a live delivery window for that model. Availability depends on the product and your location — enter your address at checkout for exact details.
Assembly
Our home theater seating requires assembly, and it’s tool-free. A detailed instruction manual is included with the package. Assembly details for lifestyle furniture are listed in the specifications on each product page.
Warranty
Home theater seating is covered by a 3-year pro-rated warranty on parts and a 3-year pro-rated warranty on labour. Warranty terms for lifestyle furniture are listed on each product page. For a warranty question, email us with your order number and a short description of the issue — photos or a short video help.
Returns and refunds
Please see our refund policy and terms of service.